Who We Are
We have been a running our own holiday rentals for 10 years and pride ourselves on presenting our properties in a positive light and providing all those ‘extras’ that guests really appreciate. Happy guests come back!
We offer our guests all those household extras, such as dishwasher tablets, shampoo, table sauces etc. that will enable their holiday or short break to get off to an excellent start. One aspect that we always felt could be improved is the welcome book or property guide as it can be known.
We know from our own experience of renting cottages and villas that there is nothing worse than not having the necessary information about your vacation rental or the local area. This got us thinking about how to develop the old, hard copy style book and we decided to work on producing a digital version. We have successfully implemented our digital welcome book in our own properties and are now offering this service to others in the industry.
We have often been frustrated when guests ring us asking the same questions even though the ‘BBQ instructions’ are in the hard copy welcome book. We hit upon the idea of the digital welcome book and OUR GUESTS LOVE IT! And the bonus for us is that it generates up-sales too! For example; our guests can order a one-pot meal for their arrival which they would never have thought about previously; guests can arrange a mid-stay clean; buy breakfast hampers, order a private chef or a pamper service ……. the list goes on.
OUR GUESTS LOVE IT AND SO DO WE!
How My Welcome Book was Born
Andy and Jillian are both hard working entrepreneurs who would love to help YOU to run your holiday home more efficiently and to benefit from our innovative product. Importantly, your guests can plan their stay PRIOR to arrival. They will know what to find at the house, they will know the best restaurants and attractions and they will feel that you, as their host, are making a real effort to make them feel welcome.